Privacy Policy

Last updated: November 11, 2026

Who we are

Hartlaub Auto Detailing LLC (“we,” “us,” or “our”) provides mobile auto detailing in parts of North Carolina and Virginia. This policy explains what information we collect when you visit our website, request a quote, fill out a form on our ads, book an appointment, or receive text messages from us.

Information we collect

We collect information you give us directly, including:

• Your name, phone number, and email address
• Your street address, so we can find your location and confirm we serve your area
• Details about your vehicle and the services you want, such as vehicle type, services, and how dirty the vehicle is
• Your appointment details and any messages you send us

We may also receive basic technical information when you use our website, such as your browser type and pages visited, through our website platform.

How we get it

• Lead forms on Facebook and Instagram: when you submit our form, Meta passes your answers to us.
• Our website: when you use our quote calculator or contact form.
• Booking: when you book an appointment through our scheduling system.
• Calls and texts: when you contact us or reply to our messages.

How we use your information

• To prepare and send your price quote
• To schedule, confirm, and carry out your appointment
• To answer your questions and follow up on your request
• To keep records and run our business

Text messages

If you give us your phone number and agree to receive texts, we may send text messages about your request, such as your quote, booking links, and follow-up messages. Messages may be sent using automated technology.

• Consent to receive texts is not a condition of purchase.
• Message frequency varies. Message and data rates may apply.
• Reply STOP at any time to opt out. Reply HELP for help.
• We do not share your mobile phone number or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

Who we share information with

We do not sell your personal information. We share it only with service providers that help us run our business and only as needed to provide their services. These include:

• Meta (Facebook and Instagram), which hosts our lead forms
• Our website and scheduling providers, which host our site and appointment booking
• Our messaging and automation providers, which help us send texts and move your request to us
• Our form provider, which delivers website form submissions to us

We may also share information if the law requires it or to protect our rights.

How long we keep it

We keep your information for as long as we need it to serve you, keep business records, and meet legal obligations. After that, we delete it or keep it only in a form that doesn’t identify you.

Your choices

• Opt out of texts at any time by replying STOP.
• Ask to see, correct, or delete the information we hold about you by contacting us below.

Security

We use reasonable measures to protect your information, but no method of storing or sending information is completely secure, so we can’t guarantee absolute security.

Children

Our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last changed.

Contact us

Hartlaub Auto Detailing LLC
Phone: 443-619-3121
Email: hartlaubautodetail@gmail.com